Version: TP.03032022.03
Effective date: 05/December/2025
1. Relationship to End User License Agreement (EULA)
This Data Privacy policy is subject to the terms and conditions set forth in the End User License Agreement (EULA).
2. Introduction
Licensor is committed to protecting your privacy and maintaining transparency about the data collected and managed across the software.
3. Data Collection and Processing
3.1 Purpose of Data Collection
The software collects and processes Customer Data solely for the purpose of delivering Vansah’s test management services, including:
Test management
Test scheduling
Test execution
Test reporting
All processing is performed in accordance with the Customer’s configuration and instructions.
3.2 Types of Customer Data Collected and Stored
Depending on the features the Customer uses, the software may store the following Customer Data:
Test Cases and Attachments
Test Scripts and Attachments
Test Runs and Attachments
Test Plans and Attachments
Test Reports and Attachments
This information is processed only to provide the functionality of the Vansah platform.
3.3 Limited Data Retrieved from Atlassian Products
Vansah does not extract or store data from Atlassian products beyond what is necessary to deliver its services.
The only data retrieved from Atlassian systems includes:
Atlassian Account IDs
Jira Issue Key
Jira Issue Identifier
Jira Project Identifier
Jira Component Identifier
Jira Label
Custom Field IDs
No additional Jira issue content or user-data is accessed unless explicitly provided by the Customer through normal use of the software.
3.4 Relationship to the Data Processing Agreement (DPA)
For Customers using Vansah in a business or organizational context, all data collection and processing activities described in this section are governed by the Vansah Data Processing Agreement (DPA).
The DPA outlines Vansah’s obligations as a data processor, including data minimization, access control, retention, deletion, sub-processor management, and regional data processing commitments.
4. Data Storage and Retention
4.1. Your Customer Data is stored for a period of 6 months after the subscription has expired or cancelled. This allows customers to continue their work from where they left off upon license renewal.
4.2. Licensee may request earlier complete removal of their data from our systems by raising a ticket through our support portal.
5. Data Hosting and Residency
5.1. The Software and associated data are hosted on:
Amazon Web Services (AWS)
Digital Ocean
5.2. For more information on Data residency refer to Data Residency policy
6. Personal Data and GDPR Compliance
6.1. We do not process Personally Identifiable Information (PII). All user PII is managed by Atlassian.
6.2. The Software is compliant with the General Data Protection Regulation (GDPR).
7. Contact Information
If you have any questions about this Data Privacy Agreement, please contact us through our support portal.