Skip to main content

Updating your Jira URL

If you change your Atlassian site URL (for example, updating the subdomain or adding a custom domain), some apps may stop working until they recognise the new URL.

Vansah is compatible with Atlassian’s URL change feature.

Before you begin

  • You must be an organisation admin.

  • Your organisation must have at least one paid Atlassian product.



Steps to update Jira’s URL

  1. If prompted, select your organisation.

  2. Go to ProductsProduct URLs.

  3. Find the site you want to update, then select Update URL.

  4. Enter the new URL.

  5. Select Continue, then select Update to confirm.

It can take up to 5 minutes for the change to apply.


Steps to update Vansah after the URL change

After the URL is updated, open Vansah once to refresh the connection:

  • Open any Jira Work Item where Vansah is available, or

  • In Jira, go to AppsVansah.


Steps to Update Confluence URL (if you use Vansah for Confluence)

If you use Vansah Test Management for Confluence and you’ve changed your Atlassian site URL:

  1. Uninstall Vansah for Confluence.

  2. Reinstall Vansah for Confluence.

This ensures the updated Confluence path is recognised.

Did this answer your question?