Version: TP.08072020.05
Effective date: 22/November/2024
This privacy policy is designed to explain what information we collect, how your information is managed on our websites, our software, and other websites and services that we operate.
1.Relationship to End User License Agreement (EULA)
This Privacy policy is subject to the terms and conditions set forth in the End User License Agreement (EULA).
2. Information We Collect
Information you provide to us
When you register for and install our Software from the Atlassian Marketplace, we may receive the following information from Atlassian:
Your name (the person installing our Software)
Business Name (if registered against your Atlassian workspace)
Email address (if made available)
Billing contact details
Technical contact details
Region (the location where your Atlassian workspace is registered to)
Atlassian workspace URL
2.1 How We Use Your Information
To create your account.
To provide customer support.
To send newsletters
To personalize your experience.
To improve our Services and our products.
To send you updates and alerts and to contact you about your account.
To respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
If you no longer wish to receive our newsletters, you may unsubscribe by following the link located within our emails.
2.2 How We Share and Disclose Your Personal Information
While we never share your personal information with non affiliated companies, we may share your personal information in the following ways:
To provide customer support.
When we have your permission to share your information.
When we have given you prior notice that the information will be shared.
When we are required by law, or legal process to disclose that information – such as a court order or a subpoena. If we believe in our discretion, unless otherwise prohibited by law, that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
To enforce our terms and conditions or to protect our operations or users.
If a transfer of your information is required under the terms of a reorganization, merger, or sale of the company.
When we determine that information is aggregate information or other information that does not identify you.
3. Public Information and Third Parties
Community: We have a public community forum on our Website. Any information you provide in these areas may be read, collected, and used by anyone. If your personal information appears on our community forum and if you would like to remove it, you can send your request to support by contacting us . In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Third Parties: We are not responsible, and this Privacy Policy does not cover your use of any third-party widgets, features, or websites or links to third-party websites or services. We encourage you to read the privacy policy of any third-party site you visit or service you use carefully.
We publish customer testimonials on our website, which may contain personal information. We obtain consent to post the customer’s name along with their testimonial. To request the removal of your personal information from a testimonial, please contact us.
4. Data Privacy
See Data Privacy for more information.
5. Security
We take precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
We follow generally accepted industry standards to protect your information, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
When you enter sensitive information (such as credit card number) on our order form, we encrypt the transmission of that information using secure socket layer technology (SSL).
More information on Vansah’s security policy, please click here.
5.1 Correcting and Updating Information
If you are our customer and would like to access or delete information that you provided, you may do this by contacting us. We will respond to your request within 30 days. We may decline to process unreasonable requests or requests that are not otherwise required by local law.
We retain your information and data that we process on your behalf as long as your account is active, as needed to provide our Services, and as necessary to comply with our legal obligations and resolve disputes.
6. Contact Information
If you have any questions about this policy , please contact us through our support port