Use @mentions to draw a teammate’s attention to a saved comment, and use the Vansah notification bell to review mention and assignment alerts.
Mention someone in a comment
Open the relevant Test Case or Test Run and start a comment.
Type @ followed by the person’s name.
Select the correct person from the suggestions so the name becomes a mention. Typing a name as ordinary text is not the same as selecting a mention.
Add the request or context, then save the comment.
Check the saved comment contains the highlighted mention.
For example: mention a teammate and ask them to review a specific expected result. Make sure they already have access to the Jira space and testing item. Mentioning someone does not grant access.
See Mention a Person for more about the editor.
View your notifications
Select the Vansah notification bell near the top of the Vansah page.
Review the listed alerts. Select an alert to open its related testing item or context.
Turn on Only show unread when you want to focus on unread items.
Understand new and unread alerts
Indicator or action | Meaning |
Number on the bell | New notifications since the notification panel was last opened. Opening the panel clears this new count. |
Blue dot on an item | The notification is unread. Clearing the bell count does not mark every item read. |
Read/unread control | Use the item’s status control to change its read state. |
More options → Mark all as read | Marks your notifications read. Turn off Only show unread to review read items. |
Assignment notifications
Vansah can notify you when another person assigns a Test Case to you in a supported testing context. Assigning a case to yourself does not generate an assignment notification.
The alert can refer to a work item, folder, or Test Plan iteration. Check that context when opening it. Several nearby assignment alerts can be grouped.
For assignment steps, see Manage a Test Case Assignee. Jira email notifications use a separate flow; see Jira Notifications when Assigning Test Cases.
If an alert is missing or does not open
Confirm the comment was saved and the intended person was selected from the mention suggestions.
Turn off Only show unread in case the alert has already been read.
Check that you are using the correct Jira site and Atlassian account.
Ask an administrator to check access if the linked case, run, or requirement cannot be opened.
For assignment alerts, check the saved assignee and remember that self-assignment does not create an alert.
If the problem continues, contact Vansah with the item key, time, and a description of the missing alert.