Mention a teammate in a Test Case or Test Run comment when you need their attention—for example, to review a failed step or clarify test data. Vansah uses the selected mention to create an in-app notification after the comment is saved.
Mention someone
Open the relevant case or run and start a comment.
Type @, followed by part of the person’s name.
Select the correct person from the suggestion list. Typing a name as ordinary text does not create a linked mention.
Finish the comment with a clear request and any useful context.
Save or submit the comment, then check that the selected name appears as a mention in the saved text.
What the recipient sees
The recipient can review the mention from the Vansah notification bell and open the related comment. See Use Vansah Notifications and Mentions for notification controls.
A mention draws attention to the record; it does not grant access to the case, run, or Jira space. The recipient still needs the appropriate permissions.
If a person or notification is missing
Check the spelling and select the person from the suggestions rather than entering only plain text.
Confirm the comment was saved successfully. Selecting a suggestion alone does not send the saved-comment notification.
Ask the recipient to check the Vansah notification panel and its unread filter.
If the problem continues, contact your administrator or Vansah with the record key and approximate comment time.
In-app mention notifications are separate from Jira email notifications. Avoid relying on an immediate email as confirmation that a mention was saved.