CAIQ ID: AIS-01.2 - Do you use an automated source code analysis tool to detect security defects in code prior to production?

Yes. We have automated processes in place to detect and update any vulnerable dependencies across code security and source code check-in.

CAIQ ID: AIS-01.5 - (SaaS only) Do you review your applications for security vulnerabilities and address any issues prior to deployment to production?

Yes. We have regular pen tests that occur. All security defects found during review or testing are remediated prior to deployment to production.

CAIQ ID: AIS-02.1 - Are all identified security, contractual, and regulatory requirements for customer access contractually addressed and remediated prior to granting customers access to data, assets, and information systems?

Yes. We provide full details of this via Trust and Security policies.

CAIQ ID: AIS-03.1 - Does your data management policies and procedures require audits to verify data input and output integrity routines?

Yes

CAIQ ID: AAC-02.1 - Do you allow tenants to view your SOC2/ISO 27001 or similar third-party audit or certification reports?

Yes. We we have automated processes in place to detect and update any vulnerable dependencies.

CAIQ ID: AAC-02.2 - Do you conduct network penetration tests of your cloud service infrastructure at least annually?

Yes

CAIQ ID: AAC-02.3 - Do you conduct application penetration tests of your cloud infrastructure regularly as prescribed by industry best practices and guidance?

Yes

CAIQ ID: AAC-03.1 - Do you have a program in place that includes the ability to monitor changes to the regulatory requirements in relevant jurisdictions, adjust your security program for changes to legal requirements , and ensure compliance with relevant regulatory requirements ?

Yes

CAIQ ID: BCR-02.1 - Are business continuity plans subject to testing at planned intervals or upon significant organizational or environment al changes to ensure continuing effectiveness ?

Yes

CAIQ ID: BCR-10.1 - Are policies and procedures established and made available for all personnel to adequately support services operations’ roles?

Yes

CAIQ ID: BCR-11.1 - Do you have technical capabilities to enforce tenant data retention policies?

Yes

CAIQ ID: BCR-11.3 - Have you implemented backup or recovery mechanisms to ensure compliance with regulatory, statutory, contractual or business requirements ?

Yes

CAIQ ID: BCR-11.7 - Do you test your backup or redundancy mechanisms at least annually?

Yes

CAIQ ID: CCC-04.1 - Do you have controls in place to restrict and monitor the installation of unauthorized software onto your systems?

Yes

CAIQ ID: DSI-03.1 - Do you provide standardized (e.g. ISO/IEC) non- proprietary encryption algorithms (3DES, AES, etc.) to tenants in order for them to protect their data if it is required to move through public networks (e.g., the Internet)?

No

CAIQ ID: DSI-03.2 - Do you utilize open encryption methodologies any time your infrastructure components need to communicate with each other via public networks (e.g., Internet based replication of data from one environment to another)?

Yes

CAIQ ID: DSI-05.1 - Do you have procedures in place to ensure production data shall not be replicated or used in non- production environments?

Yes

CAIQ ID: DSI-07.1 - Do you support the secure deletion (e.g., degaussing/cryptographic wiping) of archived and backed-up data?

Yes

CAIQ ID: DSI-07.2 - Can you provide a published procedure for exiting the service arrangement, including assurance to sanitize all computing resources of tenant data once a customer has exited your environment or has vacated a resource?

Yes

CAIQ ID: DCS-01.2 - Do you maintain a complete inventory of all of your critical assets located at all sites/ or geographical locations and their assigned ownership?

Yes

CAIQ ID: DCS-02.1 - Are physical security perimeters (e.g., fences, walls, barriers, guards, gates, electronic surveillance, physical authentication mechanisms, reception desks, and security patrols) implemented for all areas housing sensitive data and information systems?

N/A

CAIQ ID: DCS-09.1 - Do you restrict physical access to information assets and functions by users and support personnel?

Yes

CAIQ ID: EKM-02.1 - Do you have a capability to allow creation of unique encryption keys per tenant?

No

CAIQ ID: EKM-03.1 - Do you encrypt tenant data at rest (on disk/storage) within your environment?

No

CAIQ ID: GRM-01.1 - Do you have documented information security baselines for every component of your infrastructure (e.g., hypervisors, operating systems, routers, DNS servers, etc.)?

Yes

CAIQ ID: GRM-06.1 - Are your information security policies and procedures made available to all impacted personnel and business partners, authorized by accountable business role/function and supported by the information security management program as per industry best practices

Yes

CAIQ ID: GRM-07.1 - Is a formal disciplinary or sanction policy established for employees who have violated security policies and procedures?

Yes

CAIQ ID: GRM-09.1 - Do you notify your tenants when you make material changes to your information security and/or privacy policies?

Yes

CAIQ ID: GRM-09.2 - Do you notify your tenants when you make material changes to your information security and/or privacy policies?

Yes

CAIQ ID: HRS-01.1 - Upon termination of contract or business relationship, are employees and business partners adequately informed of their obligations for returning organizationally-owned assets?

Yes

CAIQ ID: HRS-02.1 - Pursuant to local laws, regulations, ethics, and contractual constraints, are all employment candidates, contractors, and involved third parties subject to background verification?

Yes

CAIQ ID: HRS-03.1 - Do your employment agreements incorporate provisions and/or terms in adherence to established information governance and security policies?

Yes

CAIQ ID: HRS-04.1 - Are documented policies, procedures, and guidelines in place to govern change in employment and/or termination?

Yes

CAIQ ID: HRS-09.5 - Are personnel trained and provided with awareness programs at least once a year?

Yes

CAIQ ID: IAM-01.1 - Do you restrict, log, and monitor access to your information security management systems (e.g., hypervisors, firewalls, vulnerability scanners, network sniffers, APIs, etc.)?

Yes

CAIQ ID: IAM-01.2 - Do you monitor and log privileged access (e.g., administrator level) to information security management systems?

Yes

CAIQ ID: IAM-02.1 - Do you have controls in place ensuring timely removal of systems access that is no longer required for business purposes?

Yes

CAIQ ID: IAM-04.1 - Do you manage and store the identity of all personnel who have access to the IT infrastructure, including their level of access?

Yes

CAIQ ID: IAM-06.1 - Are controls in place to prevent unauthorized access to your application, program, or object source code, and assure it is restricted to authorized personnel only?

Yes

CAIQ ID: IAM-06.2 - Are controls in place to prevent unauthorized access to tenant application, program, or object source code, and assure it is restricted to authorized personnel only?

Yes

CAIQ ID: IAM-08.1 - Do you document how you grant, approve and enforce access restrictions to tenant/customer credentials following the rules of least privilege?

Yes

CAIQ ID: IAM-08.1 - Do you document how you grant, approve and enforce access restrictions to tenant/customer credentials following the rules of least privilege?

Yes

CAIQ ID: IAM-11.1 - Is timely deprovisioning, revocation, or modification of user access to the organizations systems, information assets, and data implemented upon any change in status of employees, contractors, customers, business partners, or involved third parties?

Yes

CAIQ ID: IVS-01.1 - Are file integrity (host) and network intrusion detection (IDS) tools implemented to help facilitate timely detection, investigation by root cause analysis, and response to incidents?

Yes

CAIQ ID: IVS-01.2 - Is physical and logical user access to audit logs restricted to authorized personnel?

Yes

CAIQ ID: IVS-01.5- Are audit logs reviewed on a regular basis for security events (e.g., with automated tools)?

Yes

CAIQ ID: IVS-03.1 - Do you use a synchronized time-service protocol (e.g., NTP) to ensure all systems have a common time reference?

Yes

CAIQ ID: IVS-07.1 - Are operating systems hardened to provide only the necessary ports, protocols, and services to meet business needs using technical controls (e.g., antivirus, file integrity monitoring, and logging) as part of their baseline build standard or template?

Yes

CAIQ ID: IVS-08.1 - For your SaaS or PaaS offering, do you provide tenants with separate environment s for production and test processes?

Yes

CAIQ ID: IVS-08.3 - Do you logically and physically segregate production and non- production environments?

Yes

CAIQ ID: IVS-09.1 - Are system and network environment s protected by a firewall or virtual firewall to ensure business and customer security requirements?

Yes

CAIQ ID: IVS-11.1 - Do you restrict personnel access to all hypervisor management functions or administrative consoles for systems hosting virtualized systems based on the principle of least privilege and supported through technical controls (e.g., two-factor authentication, audit trails, IP address

Yes

CAIQ ID: IVS-12.1 - Are policies and procedures established and mechanisms configured and implemented to protect the wireless network environment perimeter and to restrict unauthorized wireless traffic?

Yes

CAIQ ID: IVS-12.2 - Are policies and procedures established and mechanisms implemented to ensure wireless security settings are enabled with strong encryption for authentication and transmission, replacing vendor default settings (e.g., encryption keys, passwords, SNMP

N/A

CAIQ ID: IVS-12.3 - Are policies and procedures established and mechanisms implemented to protect wireless network environment s and detect the presence of unauthorized (rogue) network devices for a timely disconnect from the network?

N/A

CAIQ ID: IPY-01.1 - Do you publish a list of all APIs available in the service and indicate which are standard and which are customized?

Yes

CAIQ ID: MOS-03.1- Do you have a policy enforcement capability (e.g., XACML) to ensure that only approved applications and those from approved application stores can be loaded onto a mobile device?

N/A

CAIQ ID: SEF-02.1- Do you have a documented security incident response plan?

Yes

CAIQ ID: SEF-02.4- Have you tested your security incident response plans in the last year?

Yes

CAIQ ID: SEF-03.1- Are workforce personnel and external business relationships adequately informed of their responsibility , and, if required, consent and/or contractually required to report all information security events in a timely manner?

Yes

CAIQ ID: SEF-03.2- Do you have predefined communication channels for workforce personnel and external business partners to report incidents in a timely manner adhering to applicable legal, statutory, or regulatory compliance obligations?

Yes

CAIQ ID: SEF-04.4- Do you enforce and attest to tenant data separation when producing data in response to legal subpoenas?

Yes

CAIQ ID: STA-02.1- Do you make security incident information available to all affected customers and providers periodically through electronic methods (e.g., portals)?

Yes

CAIQ ID: STA-03.1- Do you collect capacity and use data for all relevant components of your cloud service offering?

Yes

CAIQ ID: STA-05.4- Do third- party agreements include provision for the security and protection of information and assets?

Yes

CAIQ ID: STA-05.5- Do you have the capability to recover data for a specific customer in the case of a failure or data loss?

Yes

CAIQ ID: STA-07.4- Do you provide tenants with ongoing visibility and reporting of your operational Service Level Agreement (SLA) performance?

Yes

CAIQ ID: STA-09.1- Do you mandate annual information security reviews and audits of your third party providers to ensure that all agreed upon security requirements are met?

Yes

CAIQ ID: TVM-01.1- Do you have anti-malware programs that support or connect to your cloud service offerings installed on all of your IT infrastructure network and systems components?

Yes

CAIQ ID: TVM-02.5- Do you have a capability to patch vulnerabilities across all of your computing devices, applications, and systems?

Yes

CAIQ ID: TVM-03.1- Is mobile code authorized before its installation and use, and the code configuration checked, to ensure that the authorized mobile code operates according to a clearly defined security policy?

Yes