Vansah Test Management for Jira is licensed and billed through Atlassian Marketplace. Your subscription depends on the selected Vansah edition and the applicable Jira user count for the site—not just the testers who use Vansah.
Choose an edition
Edition | Licensing basics |
Standard | Core testing features. Monthly subscriptions are free for Jira sites with up to 10 users, under the current published offer. |
Advanced | Additional features and higher limits. This is a paid edition starting from the first user. |
Compare Standard and Advanced features and limits. Use the Marketplace pricing calculator for current rates and the price for your site. Do not assume Standard’s free offer also applies to Advanced or annual billing.
Understand which users count
Jira app licensing follows the applicable Jira application user count or tier for the site. If the site has more than one Jira application, Atlassian uses the highest applicable Jira application tier. It is not a separate license for each Jira space or a license limited to your testing team.
For example, a site with 50 licensed Jira users and 10 Jira Service Management agents uses the applicable 50-user level for its Jira apps, even if only five people perform testing.
For monthly subscriptions using maximum quantity billing, the billed quantity can reflect the highest user count reached during the billing period. Removing users does not necessarily reduce the current period’s bill. Check your subscription’s billed quantity and renewal estimate.
Monthly and annual subscriptions
Option | What to check |
Monthly | Review the selected edition, billed quantity, next billing date, and renewal estimate in Atlassian. |
Annual | Review the quoted user tier, edition, term, and renewal details. Use the annual price shown for your subscription rather than multiplying a monthly price. |
Current offer details are also available on Vansah’s pricing page. Questions about a quote or billing-frequency change should go to your billing contact or Atlassian purchasing support.
Trials and renewal
You can start a trial through the Marketplace installation flow. Check the selected edition and the trial end date shown in Atlassian; trialing Standard does not automatically grant every Advanced feature.
Review the renewal terms before the trial ends. Monthly app trials can convert to a paid subscription unless deactivated under Atlassian’s process. Annual purchases can require a quote and purchase confirmation. Use your subscription’s displayed terms to confirm what will happen for your site.
If you need more evaluation time, see Request a Vansah Trial Extension in Jira Cloud. Requests are subject to review and do not automatically change the trial date.
Manage or check your subscription
Ask an Atlassian billing admin to open Atlassian billing.
Select the correct billing account and open Subscriptions.
Find Vansah and select Manage.
Review the site, edition, billing frequency, user quantity or tier, and next charge. Use the available subscription actions for approved changes.
Billing controls may differ by Atlassian billing experience. If the subscription is missing, check the account and site first. For more on how Jira app users are licensed, see Atlassian’s app user-license guidance.