Vansah may ask for an email address during a testing-tool migration so it can send migration-related messages and confirmations. If Jira does not provide your email to the migration screen, an email field appears for you to complete.
Which address should I enter?
Enter a valid work email address you can access throughout the migration. Check the spelling before you validate or start the migration. The workflow first tries to use the address available from your current Jira account.
An email address does not grant Jira access. The current migration workflow uses your signed-in Jira authorization and checks the required administrator access separately.
How is the address used?
Migration-related notifications, such as completion or failure information, where supported by the selected migration workflow.
Confirmation messages for actions that require an emailed code, such as a migration deletion request.
Check Migration History for the current progress and recorded outcome. Do not rely only on receiving an email to decide whether a migration completed. See Start a Test Management Tool Migration to Vansah.
What if I do not receive a message?
Check the email address entered during setup and your spam or quarantine folders.
Review Migration History for the migration status and any error information.
Contact Vansah if you need help. Include the source tool, Jira site, relevant Jira space keys, and migration time. Keep tokens, passwords, and confirmation codes private.
Avoid restarting a migration simply because an email did not arrive. Review the existing job first.
Privacy and security
For information about handling personal information and protecting data, see the Data Privacy Policy and Information Security Policy.
If you need clarification about retention of migration records or contact information, contact Vansah before starting the migration.