Add files and media to a Test Case, script, execution note, or comment to give readers useful supporting evidence. Use an editor’s media/file control where it is available, then save the field or comment containing the attachment.
Supported files and limits
Type | Examples |
Images | PNG, JPG/JPEG, GIF, BMP, SVG, WEBP |
Videos | MP4, MOV, WEBM, AVI, MKV, WMV, FLV |
Documents | PDF, TXT, CSV, RTF, DOC/DOCX, XLS/XLSX, PPT/PPTX |
For these editor attachment uploads, keep each file within 25 MB. Upload no more than 20 files in a batch and keep batches small; the full upload request is also limited.
Some editors currently display a 100 MB message. The attachment service applies the lower 25 MB per-file limit, so a larger file can still be rejected. Video playback also depends on the file’s encoding and your browser.
Upload and save a file
Open the relevant Test Case, Test Script field, Test Run actual result, or comment. Make sure you can edit that content.
Place the cursor where the file should appear and open the editor’s media/file control.
Choose the upload option and select a supported file from your computer. You can also drag or paste supported files into editors that offer those actions.
Wait for the upload to finish. A temporary preview alone does not confirm that the upload succeeded.
Save the edited field or submit the comment using its save control.
Reopen the saved content. Check that the image or video loads, or that the document link opens the intended file.
Choose useful evidence
Place a screenshot beside the step or actual result it explains. Use a short video to show a sequence that is difficult to describe in text. Give documents clear filenames and add a sentence explaining why the reader needs them.
Use the available media controls to adjust the display where supported. A file may appear as an inline preview or a downloadable link depending on its type and the editor.
If an upload fails
Check the file type and size. Reduce large videos or documents before uploading.
Retry with a smaller batch and wait for each upload to finish.
Check your connection and whether you still have permission to edit the record.
Refresh and reopen the saved content before uploading again to avoid duplicates.
If a video does not play inline, try downloading it and opening it with a compatible player. If a saved attachment link fails, refresh Vansah and try again. Contact Vansah with the filename, size, record key, and error message if the problem continues.