Choose which Vansah testing events add comments to Jira work items. These comments can keep the team informed about completed test results and changes to linked Test Cases.
Before you begin
Use Jira administrator or Jira space administrator permission to change the space’s Vansah settings.
Choose the Jira space whose testing comments you want to configure.
Make sure the person performing the test can access and comment on the Jira work item.
1. Open the comment settings
Open your Jira space and select Vansah.
Select the Settings gear, then Settings and Compliance.
Select Space Settings in the left menu.
Open Miscellaneous.
Find Notify Jira Work Item Comment.
The screenshot shows the same comment controls in an earlier settings layout.
2. Choose the events to notify
Setting | Purpose |
When a Test Case Passes | Adds an automatic result comment when supported work item execution records a completed Passed result. |
When a Test Case Fails | Adds an automatic result comment when supported work item execution records a completed Failed result. |
When Linking a Work Item to a Test Run | The setting provided for work item linking notifications. See the linking limitation below. |
When a user Adds, Links, Unlinks a Test Case | Controls comments for supported Test Case creation, linking, and unlinking actions performed from a Jira work item. |
Select the checkbox for the notifications your team needs, or clear it to turn that notification off.
Wait for the success message after each change. Settings save immediately; there is no separate Save button.
Reopen Miscellaneous and check the saved choices.
Your saved configuration may differ from the defaults. Review the checkboxes in the intended Jira space rather than relying on another team’s setup.
Understand which comments can still appear
Automatic result comments: The pass/fail options apply to completed Passed or Failed outcomes, including customized names for those results. They do not mean every in-progress step gets its own automatic comment.
Explicit Test Run comments: A comment or supporting image entered on a Test Run associated with a Jira work item can still be shared to that work item, independently of the pass/fail checkboxes.
Linking limitation: Some Test Run linking flows still add traceability comments even when When Linking a Work Item to a Test Run is cleared. If you need those comments suppressed, raise this behavior with your Vansah administrator or support team.
Existing comments: Changing these settings affects future actions. It does not remove comments already posted to Jira.
3. Check the result in Jira
During your team’s normal testing, perform an event that should generate a comment, such as completing a linked Test Case with Failed while the failure option is enabled.
Open the same Jira work item’s Activity or comments view.
Check the Test Case and Test Run links, result, and any execution properties included in the comment.
The screenshot illustrates comments in Jira’s Activity Stream. The exact comment format and information depend on the action. See Atlassian’s work item Activity guide for the Comments and History views.
Troubleshoot testing comments
Issue | What to check |
No pass or fail comment appears | Check the matching checkbox, the completed outcome, and the work item associated with the execution. Confirm Jira access and commenting permission. |
An in-progress test has no automatic result comment | Automatic pass/fail result notifications are for completed Passed or Failed outcomes. Review the Test Run directly for intermediate progress. |
Comments still appear after clearing pass/fail | Check whether the comment came from linking, Test Case management, or an explicitly entered Test Run comment instead. These are separate triggers. |
Link comments continue after clearing the link setting | Some linking flows currently bypass that checkbox. Share the action and affected work item with your Vansah administrator or support team. |
A dashboard Activity Stream omits a comment | Check the comment on the Jira work item first, then review the gadget’s filters and viewer access. |
Testing saved but posting a comment failed | Verify the saved Test Run before retrying an execution. Check Jira comment access and the reported message to avoid creating duplicate runs. |